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As I mentioned in my last post, thanks to the advent of social media tools, mobile devices and widely available high speed internet access, we are moving away from mass marketing to the way of the\u00a0old marketplaces<\/a>. Sure, we might not be geographically in the same physical space like with vendors or sellers like in the days of old, but we are all operating in the same marketing place … the digital space. And this space is crowded and everyone has a voice.<\/p>\n Think about this for a second. When you need to learn something, feel stuck, want to compare prices, want advice, or feel the need to complain about bad service or products, what do you do? If you’re like most people, you pull out your mobile device or hop on your computer and open Google or one of your trusted social networks. If you\u2019re seeking information, typically you\u2019ll head to Google, type in your question and start your searching. Notice You are SEEKING INFORMATION. You want information on your timeline, when you want it or need it. Businesses that are winning today understand this and they are helping people find the information people want and need when the user wants or needs it.<\/p>\n From a business standpoint, it’s incredibly important to understand what\u2019s happening now. This might seem simple, but don\u2019t underestimate the value of this lesson. Unlike the glory days of mass marketing, people aren’t sitting around, waiting to be interrupted by banner ads, TV commercials, radio spots at random times. What are they doing? They\u2019re using DVRs, pop-up blockers and the like to avoid those interruptions. Instead, they are demanding information when THEY WANT AND NEED IT. About the only time people actively seek out commercials is during the Super Bowl.\u00a0<\/b><\/p>\n Companies that don’t operate effectively in the digital marketplace think only about pushing their information out at customers. They treat the digital marketplace like the mass media marketplace. They push their products, branding about how awesome their products are, hoping, just hoping someone can be suckered into paying attention and responding to their messages. But the reality, when they do this, no one is listening.<\/p>\n To me, this is like the worker who\u2019s manning the kiosks at the shopping malls. Have you ever seen these people operate? They are constantly bothering passers-by, bugging anyone who walks within 10 feel of their carts, trying to get people to stop at their booth where they are hawking things like jewelry cleaner, chair massages or some other unnecessary product. Want to see how not to market? Go to your local mall and stand near a row of these carts and watch how the the passers-by interact with the sellers. Potential customers will do almost anything they can to avoid looking at or getting too close to the sales people manning them. You almost never see people seeking out the sales person Why? People don’t want to be interrupted and annoyed by outbound marketing. And this holds true in the digital marketplaces as well.<\/p>\n Simply put, outbound marketing is pushing messages out at people who aren’t actively seeking them. Often, it’s interrupting consumers with unwanted or unneeded information. It’s not helping or listening, it’s shouting out at people and bragging about how cool and important you think you are.<\/p>\n It’s also expensive.\u00a0According to HubSpot, an lead generated through traditional outbound marketing techniques cost 62% more to acquire than an inbound lead<\/em><\/strong>. Yes, that got my attention too.<\/p>\n The truth is, outbound marketing doesn’t work very well in the modern marketplace.<\/p>\n We are witnessing, first hand, a decline in outbound marketing. Why? Because it doesn\u2019t work. There is a major fundamental shift in how customers act and behave. They also have different expectations on how they want businesses to act and behave as well.<\/p>\n Social media is at the heart of this. Facebook, Twitter, YouTube, etc. have have empowered regular consumers and given them a voice. Consumers can use this voice to have big impacts on\u00a0small businesses<\/a>\u00a0and\u00a0large brands<\/a>\u00a0that don\u2019t listen.<\/p>\n And remember, this isn\u2019t so much a revolution as it is a return tomarketing that was done prior to having mass media channels such as radio and TV available. So fear not, there is an answer.<\/p>\n \u00a0<\/p>\n We’ll answer this in our next post …<\/p>\n","protected":false},"excerpt":{"rendered":"As I mentioned in my last post, thanks to the advent of social media tools, mobile devices and widely available high speed internet access, we are moving away from mass marketing to the way of the\u00a0old marketplaces. Sure, we might not be geographically in the same physical space like with vendors or sellers like in […]","protected":false},"author":1,"featured_media":4837,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":""},"categories":[30],"tags":[50,40,38,34,51,62,61,42],"series":[],"episode_featured_image":"https:\/\/www.3rhinomedia.com\/wp-content\/uploads\/2012\/12\/dog-and-pony.jpg","episode_player_image":"https:\/\/www.3rhinomedia.com\/wp-content\/plugins\/seriously-simple-podcasting\/assets\/images\/no-album-art.png","download_link":false,"player_link":false,"audio_player":false,"episode_data":{"playerMode":"dark","subscribeUrls":{"apple_podcasts":{"key":"apple_podcasts","url":"","label":"Apple Podcasts","class":"apple_podcasts","icon":"apple-podcasts.png"},"stitcher":{"key":"stitcher","url":"","label":"Stitcher","class":"stitcher","icon":"stitcher.png"},"google_podcasts":{"key":"google_podcasts","url":"","label":"Google Podcasts","class":"google_podcasts","icon":"google-podcasts.png"},"spotify":{"key":"spotify","url":"","label":"Spotify","class":"spotify","icon":"spotify.png"}},"rssFeedUrl":"https:\/\/www.3rhinomedia.com\/feed\/podcast","embedCode":"HOW DO YOU SEEK INFORMATION IN TODAY’S MARKETPLACE<\/h3>\n
<\/a><\/p>\n
WANT TO FAIL IN WITH DIGITAL MARKETING \u2026 BE A PUSHER<\/h3>\n
<\/a><\/p>\n
SO WHAT THE HECK IS OUTBOUND MARKETING?<\/h3>\n
In other words, outbound marketing is:<\/h3>\n
\n
<\/a><\/p>\n
OUTBOUND IS ON IT\u2019S WAY OUT<\/h3>\n
IF OUTBOUND IS ON IT’S WAY OUT, WHAT SHOULD BUSINESSES BE DOING?<\/h3>\n
Succeeding in Today’s Marketplace: Outbound vs. Inbound Marketing<\/a><\/blockquote>\n